Integrate with Zapier - Rhombus Developer Documentation

Native Zapier integration for Rhombus. Create automated workflows triggered by camera events, door activity, button presses, and sensor alerts. No-code alternative to webhook integrations.

Quick start

Get API Key
Generate an API key in the Rhombus Console under Settings → Integrations & Developer Resources → API Tokens → Add API Key
Connect in Zapier
Search "Rhombus" in Zapier, authenticate with your API key
Create Zap
Choose trigger → Configure action → Test → Activate

Available triggers

Trigger	Type	Description
New Rule Event	Instant	Fires when Rhombus Rules Engine condition is satisfied
New Button Event	Instant	Button device pressed (e.g., panic button)
New Door Sensor Event	Instant	Door open/close/forced events
New Environment Sensor Event	Instant	Temperature, humidity, air quality alerts
New Audit Record	Polling	Security event audit logs created
New Camera Clip	Polling	Video clip saved to library
New Custom Footage Seekpoint	Polling	Custom marker added to video timeline

Note

Instant triggers use webhooks (real-time). Polling triggers check every 1-15 minutes depending on plan.

Available actions

Action	Description	Key Parameters
Unlock Door	Remotely unlock access-controlled door	Door ID, duration
Create Clip	Save video clip from camera	Camera, start/end time, title
Create Live Stream	Generate shareable stream URL	Camera, expiration, password
Reboot Camera	Restart camera device	Camera ID
Toggle Privacy Mode	Enable/disable camera feed visibility	Camera ID, state
Play Audio	Broadcast audio message	Gateway ID, audio file
Create Seekpoint	Add timeline marker to footage	Camera, timestamp, label
Update Camera Config	Modify camera settings	20+ configuration options
Toggle Audio Recording	Enable/disable audio capture	Gateway ID, state

Authentication

Note

Generate your API key in the Rhombus Console. EU organizations use console.eu.rhombussystems.com — see API Regions.

Warning

API keys have full account permissions. Treat as passwords.

Common patterns

Emergency alerts

Button Press (Instant) → Zapier → Multiple Actions
1. Send SMS via Twilio
2. Post to Slack #security
3. Create ServiceNow ticket
4. Email security team

Access automation

Google Form Submit → Zapier → Rhombus
1. Visitor submits check-in form
2. Post the visitor's name to Slack #front-desk
3. Play welcome message via audio gateway
4. Log entry in Google Sheets

Don't unlock a door from a form anyone can submit: let the front desk admit the visitor, or issue a guest pass.

Incident logging

Door Forced Event (Instant) → Zapier → Logging
1. Capture door event data
2. Create video clip of incident
3. Log to Google Sheets/Airtable
4. Send alert to security channel

Scheduled maintenance

Schedule by Zapier → Rhombus Actions
1. Weekly trigger at 3 AM
2. Reboot cameras in sequence
3. Toggle privacy mode during maintenance
4. Send completion report

Zapier platform features

Feature	Purpose	Rhombus Use Case
Filters	Conditional execution	Only alert if event type = "forced entry"
Paths	Branch workflows	Route different door events to different teams
Multi-Step	Chain multiple actions	Alert → Create clip → Log → Notify
Delay	Time between actions	Wait 30 seconds before creating a clip
Formatter	Transform data	Format timestamps, parse JSON

Pricing

For current pricing details, see Zapier Pricing.

Troubleshooting

Issue	Solution
Auth fails	Verify API key active at console.rhombussystems.com
Trigger not firing	Check Zap history; verify event occurring in Rhombus Console; check polling interval
Action fails	Review Zap history errors; verify required fields populated; test individually
Instant triggers delayed	Webhook delivery can take 1-30 seconds; check Zapier webhook logs
Polling triggers slow	Free/Starter: 15 min intervals; Upgrade for faster polling

Instant vs polling triggers

Type	Triggers	Speed	How It Works
Instant	Rule Event, Button, Door, Environment Sensor	1-30 sec	Rhombus sends webhook to Zapier when event occurs
Polling	Audit Record, Clip, Seekpoint	1-15 min	Zapier checks Rhombus API on schedule

Tip

Use instant triggers for time-sensitive alerts (panic buttons, door forced). Use polling for logging and reporting.

When to use Zapier vs webhooks

Use Zapier When	Use Native Webhooks When
Need visual workflow builder	Writing custom code anyway
Connecting to 3rd party apps	Handling webhooks internally
No developer resources	Need sub-second latency
Rapid prototyping	Complex data transformations
Team collaboration via UI	Webhook-native architecture

See Webhook Listener Implementation for native webhook setup.

Resources

Zapier App Directory

Official Rhombus triggers and actions

Rhombus API Docs

1,000+ API endpoints for custom integrations

API Console

Generate and manage API keys

Rhombus Support

Contact Rhombus Support for help with your integration.