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Backup Footage to Local Storage

Download and archive Rhombus camera footage to local storage like NAS or external drives using the API for compliance, retention, and offline access.

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Warning

Sample implementation — not covered by Rhombus Support

This guide is a sample implementation and is not covered by Rhombus Support. While Rhombus does not officially support on-premise backup, this guide demonstrates how to implement a local backup solution using the Rhombus API.

Use this implementation at your own discretion and ensure it meets your organization's backup and compliance requirements.

Overview

This guide shows how to back up video and audio footage from Rhombus cameras to local storage devices such as Network Attached Storage (NAS), external hard drives, or local servers. The solution uses a Python script that uses the Rhombus API to download footage in parallel across multiple cameras.

The implementation supports:

  • Multi-camera downloads with threading for improved performance
  • Video and audio synchronization with automatic merging
  • Flexible scheduling using cron jobs or task schedulers
  • Customizable time ranges for historical footage backup
  • Location-based filtering to backup specific sites

How it works

  1. Camera Discovery

    The script queries the Rhombus API to enumerate all cameras in your organization, filtering by connection status, location, or specific camera UUIDs.

  2. Session Authentication

    A federated session token is generated for each camera, providing temporary (1-hour) credentials for media access without exposing your API key in download URLs. Cameras on your LAN accept only federated tokens, by design, so LAN mode always uses one.

  3. Media Download

    For each camera, the script:

    1. Requests MPD (MPEG-DASH) playlist URIs for video and audio streams
    2. Downloads the initialization segment (seg_init.mp4)
    3. Downloads sequential 2-second media segments
    4. Writes segments to local storage
  4. Audio-Video Merging

    If audio is available, the script uses FFmpeg to merge video and audio streams into a single file, then cleans up temporary files.

Prerequisites

Before implementing local backup, ensure you have:

  • Python 3.7 or higher installed on your backup system
  • Rhombus API key from the Rhombus Console
  • Network connectivity to Rhombus cameras (LAN or WAN)
  • Sufficient storage space on your backup device (estimate 1-2 GB per camera per day)
  • FFmpeg installed for audio-video merging
Tip

Calculate your storage requirements based on camera count, retention period, and recording quality. A typical Rhombus camera generates approximately 40-60 GB per month of footage.

Installation

Install required software

bash
# Update package list
sudo apt update

# Install Python 3 and pip
sudo apt install python3 python3-pip

# Install FFmpeg
sudo apt install ffmpeg

# Install Git (to clone the repository)
sudo apt install git

Download the backup script

Clone the Rhombus API examples repository:

bash
# Clone the repository
git clone https://github.com/RhombusSystems/api-examples-python.git

# Navigate to the NAS backup directory
cd api-examples-python/NAS-Backup-v2

# Install Python dependencies
pip3 install -r requirements.txt

Verify installation

Test that all components are installed correctly:

bash
# Check Python version
python3 --version

# Check FFmpeg installation
ffmpeg -version

# Check pip packages
pip3 list | grep -E "(requests|ffmpeg|urllib3|xmltodict)"

Configuration

Command-line parameters

The backup script supports the following parameters:

--api_keystringpathrequired

Your Rhombus API key for authentication. Required unless using certificate-based authentication.

Example: --api_key YOUR_API_KEY_HERE

--start_timeintegerpath

Unix epoch timestamp for backup start time. Defaults to 1 hour ago if not specified.

Example: --start_time 1693526400 (August 31, 2023 at 16:00:00 UTC)

--durationintegerpath

Duration in seconds to backup from start time. Defaults to 3600 seconds (1 hour).

Example: --duration 7200 (2 hours)

--location_uuidstringpath

Filter backup to cameras at a specific location. Useful for multi-site deployments.

Example: --location_uuid location-uuid-here

--camera_uuidstringpath

Backup footage from a specific camera only.

Example: --camera_uuid camera-uuid-here

--usewanbooleanpath

Use WAN addresses instead of LAN. Enable when backup system is outside your local network.

Example: --usewan

--debugbooleanpath

Enable debug logging for troubleshooting.

Example: --debug

--certstringpath

Path to client certificate for mTLS authentication (advanced use case).

Example: --cert /path/to/cert.pem

--private_keystringpath

Path to private key for mTLS authentication (advanced use case).

Example: --private_key /path/to/key.pem

Usage examples

Basic backup (last hour)

Backup the last hour of footage from all cameras:

bash
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY

Specific time range

Backup footage from a specific 2-hour window:

bash
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY \
  --start_time 1693526400 \
  --duration 7200

Single camera backup

Backup footage from one specific camera:

bash
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY \
  --camera_uuid camera-uuid-here \
  --duration 3600

Location-based backup

Backup all cameras at a specific location:

bash
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY \
  --location_uuid location-uuid-here \
  --duration 3600

WAN access (remote backup)

Backup from outside your local network:

bash
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY \
  --usewan \
  --duration 3600

Debug mode

Enable detailed logging for troubleshooting:

bash
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY \
  --debug \
  --duration 3600

Output files

Downloaded footage files follow this naming convention:

{CameraName}_{CameraUUID}_{Timestamp}_{Type}.{Extension}

Examples:

FrontDoor_abc123def456_1693526400_video.mp4
Lobby_def789ghi012_1693526400_videoWithAudio.mp4
Warehouse_ghi345jkl678_1693526400_video.mp4

File Types:

  • Video-only files: .mp4 format (when no audio is available)
  • Merged files: .mp4 format (video + audio combined via FFmpeg)
  • Temporary files: .webm format (automatically deleted after merging)

Scheduling automated backups

Using cron (Linux/macOS/NAS)

Create automated backups using cron jobs:

  1. Edit Crontab

    Open your crontab configuration:

    bash
    crontab -e
  2. Add Backup Schedule

    Add one of the following examples based on your needs:

    bash
    # Backup every hour at minute 0
    0 * * * * cd /path/to/api-examples-python/NAS-Backup-v2 && /usr/bin/python3 copy_footage_script_threading.py --api_key YOUR_API_KEY --duration 3600 >> /var/log/rhombus_backup.log 2>&1
  3. Save and Verify

    Save the crontab and verify it's scheduled:

    bash
    # List current cron jobs
    crontab -l
    
    # Check cron service status
    sudo systemctl status cron
Tip

Cron Schedule Reference:

  • 0 * * * * - Every hour at minute 0
  • */30 * * * * - Every 30 minutes
  • 0 */4 * * * - Every 4 hours
  • 0 0 * * * - Daily at midnight
  • 0 2 * * 0 - Weekly on Sunday at 2 AM

Using Task Scheduler (Windows)

  1. Open Task Scheduler

    Press Win + R, type taskschd.msc, and press Enter.

  2. Create New Task
    1. Click "Create Task" in the right panel
    2. Name it "Rhombus Footage Backup"
    3. Select "Run whether user is logged on or not"
  3. Set Trigger
    1. Go to the Triggers tab
    2. Click New
    3. Choose frequency (Daily, Weekly, etc.)
    4. Set start time and recurrence
  4. Configure Action
    1. Go to the Actions tab
    2. Click New
    3. Action: Start a program
    4. Program: C:\Python39\python.exe (adjust path)
    5. Arguments: copy_footage_script_threading.py --api_key YOUR_API_KEY --duration 3600
    6. Start in: C:\path\to\NAS-Backup-v2
  5. Save and Test
    1. Click OK to save
    2. Right-click the task and select "Run" to test

API endpoints used

The backup script interacts with the following Rhombus API endpoints:

Camera enumeration

POST https://api2.rhombussystems.com/api/camera/getMinimalCameraStateList

Retrieves list of cameras with connection status and location information.

Audio gateway list

POST https://api2.rhombussystems.com/api/audiogateway/getMinimalAudioGatewayStateList

Fetches audio devices associated with cameras.

Session token generation

POST https://api2.rhombussystems.com/api/org/generateFederatedSessionToken

Creates a federated token for media access. The script asks for one hour; the response's expiresAtMs says when the token expires, and no federated token lasts more than 24 hours.

Video media URIs

POST https://api2.rhombussystems.com/api/camera/getMediaUris

Obtains MPD (MPEG-DASH) playlist templates for video streams.

Audio media URIs

POST https://api2.rhombussystems.com/api/audiogateway/getMediaUris

Obtains MPD templates for audio streams.

Performance optimization

Threading configuration

The script uses Python's ThreadPoolExecutor with a maximum of 4 concurrent workers. This balances download speed with API rate limits and system resources.

To adjust thread count, modify the script:

python
# In copy_footage_script_threading.py
with ThreadPoolExecutor(max_workers=4) as executor:  # Change 4 to desired value

Recommendations:

  • 2-4 workers: Standard NAS or low-end systems
  • 4-8 workers: High-performance NAS or servers
  • 8-16 workers: Enterprise servers with high bandwidth
Warning

Increasing thread count beyond recommended values may trigger rate limiting or overload your network/storage.

Storage considerations

Calculate Required Space:

Storage (GB) = Cameras × Days × 1.5 GB/day

Example:

  • 10 cameras × 30 days × 1.5 GB = 450 GB required

Best Practices:

  • Maintain at least 20% free space on backup device
  • Implement retention policies to delete old footage
  • Monitor disk usage regularly
  • Use compression if long-term archival is needed

Network optimization

LAN vs WAN:

  • LAN Mode (default): Faster downloads, uses local network addresses
  • WAN Mode (--usewan): Required for remote backup, slower but accessible from anywhere

Bandwidth Requirements:

  • Approximately 2-4 Mbps per concurrent camera download
  • 4 workers = 8-16 Mbps recommended bandwidth

Retention and cleanup

Implement a retention policy to manage storage usage:

bash
# Create cleanup script
cat > cleanup_old_footage.sh << 'EOF'
#!/bin/bash
BACKUP_DIR="/path/to/backup/directory"
RETENTION_DAYS=30

find "$BACKUP_DIR" -name "*.mp4" -type f -mtime +$RETENTION_DAYS -delete
find "$BACKUP_DIR" -name "*.webm" -type f -mtime +$RETENTION_DAYS -delete

echo "Deleted footage older than $RETENTION_DAYS days"
EOF

chmod +x cleanup_old_footage.sh

Troubleshooting

Script Fails with Authentication Error

Symptoms:

  • 401 responses whose JSON errorCode is INVALID_CREDENTIAL (an unknown or deleted key), CREDENTIAL_EXPIRED (the key has expired) or UNAUTHENTICATED (no key reached the server)

Solutions:

  1. Verify API key is correct in Rhombus Console and hasn't expired
  2. Ensure API key has camera access permissions
  3. Check that x-auth-scheme header is set correctly
  4. Regenerate API key if compromised
bash
# Test API authentication
curl -X POST https://api2.rhombussystems.com/api/camera/getMinimalCameraStateList \
  -H "x-auth-scheme: api-token" \
  -H "x-auth-apikey: YOUR_API_KEY"
Downloads Are Very Slow

Symptoms:

  • Downloads take longer than expected
  • Network timeout errors

Solutions:

  1. Use LAN mode instead of WAN if backing up locally
  2. Reduce thread count in ThreadPoolExecutor
  3. Check network bandwidth and camera connectivity
  4. Verify storage device write speed
  5. Consider scheduling backups during off-peak hours
bash
# Test with fewer threads and debug mode
python3 copy_footage_script_threading.py \
  --api_key YOUR_API_KEY \
  --debug \
  --duration 600  # Start with 10 minutes
FFmpeg Merge Fails

Symptoms:

  • Temporary .webm files remain
  • No merged .mp4 output
  • FFmpeg error messages

Solutions:

  1. Verify FFmpeg is installed and in PATH
  2. Check that both video and audio files were downloaded
  3. Ensure sufficient disk space for temporary files
  4. Update FFmpeg to latest version
bash
# Check FFmpeg installation
which ffmpeg
ffmpeg -version

# Manual merge test
ffmpeg -i video.webm -i audio.webm -c copy output.mp4
No Cameras Found

Symptoms:

  • Script reports 0 cameras to backup
  • Empty camera list

Solutions:

  1. Verify cameras are online in Rhombus Console
  2. Check location UUID filter if specified
  3. Ensure API key has access to cameras
  4. Review camera connection status filters in script
bash
# List all cameras via API
curl -X POST https://api2.rhombussystems.com/api/camera/getMinimalCameraStateList \
  -H "x-auth-scheme: api-token" \
  -H "x-auth-apikey: YOUR_API_KEY" \
  | python3 -m json.tool
Disk Space Issues

Symptoms:

  • Script fails with write errors
  • No space left on device messages

Solutions:

  1. Check available disk space: df -h
  2. Implement retention policy to delete old footage
  3. Reduce backup duration or frequency
  4. Add additional storage capacity
  5. Use compression for archived footage
bash
# Check disk usage
df -h /path/to/backup

# Find largest files
du -sh /path/to/backup/* | sort -hr | head -10
Cron Job Not Running

Symptoms:

  • Scheduled backups don't execute
  • No new footage files created

Solutions:

  1. Check cron service status: systemctl status cron
  2. Verify crontab syntax: crontab -l
  3. Check cron logs: grep CRON /var/log/syslog
  4. Ensure script paths are absolute
  5. Verify user permissions
bash
# Test cron job manually
cd /path/to/NAS-Backup-v2
/usr/bin/python3 copy_footage_script_threading.py --api_key YOUR_API_KEY

# Check cron logs
tail -f /var/log/syslog | grep CRON

Best practices

Secure API Keys

Never hardcode API keys in scripts. Use environment variables or secure key management systems. Rotate API keys regularly.

Monitor Backups

Set up monitoring and alerting for backup failures. Review logs regularly to ensure backups complete successfully.

Test Restores

Regularly test restoring footage from backups to verify integrity and confirm your recovery process works.

Implement Retention

Define and enforce retention policies to manage storage costs and comply with data protection regulations.

Use Redundancy

Consider multiple backup locations (onsite + offsite) for critical footage. Implement the 3-2-1 backup rule.

Document Procedures

Maintain documentation of your backup configuration, schedules, and recovery procedures for your team.

Security considerations

Warning

Follow these security best practices when implementing local backup:

API key protection

  1. Store securely: Use environment variables or credential managers
  2. Restrict access: Limit file permissions on scripts containing keys
  3. Rotate regularly: Change API keys periodically
  4. Audit usage: Monitor API key activity in Rhombus Console
bash
# Store API key in environment variable
export RHOMBUS_API_KEY="your-api-key-here"

# Use in script
python3 copy_footage_script_threading.py --api_key "$RHOMBUS_API_KEY"

# Restrict script permissions
chmod 600 backup_script.sh

Network security

  • Use LAN mode when possible to avoid WAN exposure
  • Implement firewall rules to restrict access
  • Consider VPN for remote backup scenarios
  • Enable mTLS authentication for enhanced security

Storage security

  • Encrypt backup storage devices
  • Restrict file system permissions
  • Implement access controls on NAS/server
  • Regularly audit who has access to backup files

Compliance considerations

When implementing local backup, consider:

Data Retention:

  • Follow your organization's data retention policies
  • Comply with industry regulations (HIPAA, GDPR, etc.)
  • Document retention periods and deletion procedures

Access Control:

  • Maintain audit logs of who accesses backup footage
  • Implement role-based access controls
  • Document authorized personnel

Data Protection:

  • Encrypt data at rest and in transit
  • Implement secure deletion procedures
  • Regular security assessments

Advanced configuration

Custom output directory

Modify the script to save files to a specific directory:

python
# In copy_footage_script_threading.py
OUTPUT_DIR = "/mnt/nas/rhombus_backups"

# Create directory structure by date
import datetime
date_dir = datetime.datetime.now().strftime("%Y-%m-%d")
output_path = os.path.join(OUTPUT_DIR, date_dir)
os.makedirs(output_path, exist_ok=True)

Email notifications

Add email alerts for backup completion or failures:

python
import os
import smtplib
from email.mime.text import MIMEText

def send_notification(status, message):
    msg = MIMEText(message)
    msg['Subject'] = f'Rhombus Backup {status}'
    msg['From'] = 'backup@yourcompany.com'
    msg['To'] = 'admin@yourcompany.com'

    with smtplib.SMTP('smtp.gmail.com', 587) as server:
        server.starttls()
        server.login(os.environ['SMTP_EMAIL'], os.environ['SMTP_PASSWORD'])
        server.send_message(msg)

# Use after backup completes
try:
    # ... backup code ...
    send_notification("Success", "All cameras backed up successfully")
except Exception as e:
    send_notification("Failed", f"Backup failed: {str(e)}")

Webhook integration

Trigger webhooks after backup completion:

python
import datetime
import requests

def trigger_webhook(status, cameras_backed_up):
    webhook_url = "https://your-webhook-endpoint.com/backup"
    payload = {
        "status": status,
        "timestamp": datetime.datetime.now().isoformat(),
        "cameras": cameras_backed_up
    }
    requests.post(webhook_url, json=payload)

Next steps

Additional resources