Partner

Deactivate managed client

MSP only. Soft-deletes a managed client org after a typed name confirmation. Refused while devices are registered or MSP-owned licenses are assigned; unassigned pooled licenses are reclaimed first; every session in the client org is ended; the MSP's authority row is kept so the org can be restored by Rhombus.

POST/api/partner/deactivateClient

Authorizations

x-auth-apikeystringheaderrequired

Your Rhombus API key. Must be accompanied by the x-auth-scheme header set to api-token (or partner-api-token for partner endpoints).

Authorizationstringheader

Instead of an API key, an OAuth access token: Bearer <token>, with the write scope.

OAuth explains tokens and scopes.

Headers

x-auth-schemeenum<string>headerdefault: partner-api-token

Authentication scheme identifier. Use api-token or partner-api-token with the x-auth-apikey header, api or partner-api with x-auth-apikey plus a client certificate, api-oauth-token or partner-api-oauth-token with x-auth-access-token, and federated-token with x-auth-ft. A request with Authorization: Bearer <token> and no x-auth-scheme is treated as OAuth, and federated-token may also be sent as the x-auth-scheme and x-auth-ft query parameters.

Available options: api-token, api, api-oauth-token, federated-token, partner-api-token, partner-api, partner-api-oauth-token

x-auth-orgstring<RUUID>header

Client organization UUID (22-character RUUID), for partner credentials only. With it the call runs in that client organization with the partner support authority's role. Without it a partner credential runs as the partner organization, which outside the partner endpoints is deprecated (responses carry Deprecation and Sunset: Tue, 05 Jan 2027 00:00:00 GMT). A malformed value returns 400 INVALID_AUTH_ORG; a client organization the partner cannot access returns 403 PARTNER_CLIENT_ACCESS_DENIED.

Length: 22 to 22

Body

application/json · object

Deactivate (soft delete) a managed client org.

clientOrgUuidstring<RUUID> | nullbody

base 64 (url-safe) uuid string

Example: "AAAAAAAAAAAAAAAAAAAAAA"

confirmNamestring | nullbody

Typed confirmation; must match the client org name.

bash

curl --request POST \
  --url 'https://api2.rhombussystems.com/api/partner/deactivateClient' \
  --header 'x-auth-scheme: partner-api-token' \
  --header 'x-auth-apikey: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
    "clientOrgUuid": "AAAAAAAAAAAAAAAAAAAAAA",
    "confirmName": "<string>"
  }'

import requests

url = "https://api2.rhombussystems.com/api/partner/deactivateClient"
headers = {
    "x-auth-scheme": "partner-api-token",
    "x-auth-apikey": "YOUR_API_KEY",
    "Content-Type": "application/json",
}
payload = {
    "clientOrgUuid": "AAAAAAAAAAAAAAAAAAAAAA",
    "confirmName": "<string>"
}

response = requests.post(url, headers=headers, json=payload)
response.raise_for_status()
print(response.json())

const response = await fetch('https://api2.rhombussystems.com/api/partner/deactivateClient', {
  method: 'POST',
  headers: {
    'x-auth-scheme': 'partner-api-token',
    'x-auth-apikey': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    "clientOrgUuid": "AAAAAAAAAAAAAAAAAAAAAA",
    "confirmName": "<string>"
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);

console.log(await response.json());

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

public class Example {
    public static void main(String[] args) throws Exception {
        String body = """
            {
              "clientOrgUuid": "AAAAAAAAAAAAAAAAAAAAAA",
              "confirmName": "<string>"
            }
            """;
        HttpRequest request = HttpRequest.newBuilder()
            .uri(URI.create("https://api2.rhombussystems.com/api/partner/deactivateClient"))
            .header("x-auth-scheme", "partner-api-token")
            .header("x-auth-apikey", "YOUR_API_KEY")
            .header("Content-Type", "application/json")
            .method("POST", HttpRequest.BodyPublishers.ofString(body))
            .build();
        HttpResponse<String> response = HttpClient.newHttpClient()
            .send(request, HttpResponse.BodyHandlers.ofString());
        System.out.println(response.statusCode() + " " + response.body());
    }
}

json

{
  "blockedByDevices": [
    {
      "deviceUuid": "AAAAAAAAAAAAAAAAAAAAAA",
      "name": "<string>",
      "serial": "<string>"
    }
  ],
  "blockedByLicenses": [
    {
      "licenseUuid": "AAAAAAAAAAAAAAAAAAAAAA",
      "productCode": "<string>"
    }
  ],
  "deactivated": true,
  "error": false,
  "errorCode": "<string>",
  "reclaimedLicenses": 0
}

Response

200 OK

application/json · object

Outcome of a client deactivation.

blockedByDevicesobject[] | null

Devices still registered in the client org.

Show child attributes

deviceUuidstring<RUUID> | null

base 64 (url-safe) uuid string

Example: "AAAAAAAAAAAAAAAAAAAAAA"

namestring | null

serialstring | null

blockedByLicensesobject[] | null

Pooled licenses still assigned to devices in the client org.

Show child attributes

licenseUuidstring<RUUID> | null

base 64 (url-safe) uuid string

Example: "AAAAAAAAAAAAAAAAAAAAAA"

productCodestring | null

deactivatedboolean | null

True when the org was soft-deleted by this call (or already was).

errorboolean | null

errorCodestring | null

Stable, machine-readable code for the failure (one of the ApiErrorCode catalog) when error is true. Branch on this, not on errorMsg.

errorMsgstring | null

reclaimedLicensesinteger<int32> | null

Pooled licenses moved back to the MSP by this call.

warningMsgstring | null

Errors

Like every operation, this one can also answer with the standard error body (errorCode, errorMsg). Errors explains each status and how to retry.

400 Bad Request. errorCode is one of: BAD_REQUEST, VALIDATION_FAILED, MISSING_REQUIRED_FIELD, INVALID_JSON, INVALID_REQUEST_BODY, FEATURE_NOT_ENABLED, INVALID_AUTH_ORG, LOCATION_NOT_FOUND.
401 Unauthorized. errorCode is one of: UNAUTHENTICATED, INVALID_CREDENTIAL, CREDENTIAL_EXPIRED, CREDENTIAL_REVOKED, CERTIFICATE_MISMATCH.
403 Forbidden. errorCode is one of: FORBIDDEN, DOMAIN_NOT_ALLOWED, DEVICE_SCOPE_MISMATCH, ROLE_NOT_PERMITTED, FUNCTIONALITY_REQUIRED, PARTNER_FUNCTIONALITY_REQUIRED, PERMISSION_REQUIRED, PARTNER_CLIENT_ACCESS_DENIED, HARDWARE_NOT_AVAILABLE, HARDWARE_ALREADY_REGISTERED, PARTNER_PORTAL_NOT_ENABLED, MANAGED_BY_MSP, SUPER_ADMIN_RESTRICTED_BY_MSP, MSP_DESIGNATION_INVALID, NOT_MANAGED_CLIENT.
429 Too Many Requests. errorCode is one of: RATE_LIMITED.
500 Internal Server Error. errorCode is one of: INTERNAL_ERROR.
503 Service Unavailable. errorCode is one of: SERVICE_UNAVAILABLE.